I always treat my phone very carefully after the one mishap I had jumping into the pool with the phone still in my pocket.
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And even though I had signed up for Verizon phone insurance plans, I thought about it and decided that my phone was well taken care of and I didn’t need to pay extra money every month just for a very unlikely scenario.
My phone was pretty cheap too and I didn’t think the insurance plan made sense.
so i decided to cancel my verizon phone insurance, but i didn’t know how to do it.
That made me turn to the internet and after some research I discovered the two ways you can cancel your Verizon phone insurance.
I’ve compiled everything I’ve learned into this helpful guide, listing each step in detail to save you trouble.
You can cancel Verizon phone insurance by logging into your Verizon account online, choosing Total Mobile Protection and removing it from your account.
what is verizon phone insurance?
verizon phone insurance plans provide you with equipment protection programs that allow you to cover your wireless phone protection and warranty.
You will have insurance for the device in case of loss, theft or damage.
also covers malfunction and warranty extension after the manufacturer’s warranty expires.
There are also certain device protection plans that include repair, privacy, and security features.
phone insurance gives you a maximum of 2 replacements in about a year with a maximum claim of $400.
You will have to pay a monthly fee of $5.99 after entering this scheme.
24-hour technical support will be available as part of the plan you choose.
possible reasons to cancel verizon phone insurance
There are several reasons why you may want to cancel Verizon phone insurance plans.
You may have just bought a new phone and are trying to cancel the insurance plans on the old phone and get a new one for the latest device.
Sometimes the network provider’s own insurance can be more expensive than insurance plans from other parties you may be aware of.
Even if you have insurance, the replacement model you just lost may not have the same external features, such as the color or construction you prefer.
even the accessories can be replaced by others from a non-original manufacturer.
and of course the most obvious of all reasons: you’ve never wanted a claim in your life.
If you’re the kind of person who takes good care of your phones, or if your phone is pretty cheap, you might want to drop an insurance policy, since you’ll be spending hundreds of dollars on premium plans and never being able to make a claim.
what happens when you cancel verizon phone insurance
While you may have reasons you’re sure of, you should also think about what happens after you go ahead and cancel the service.
One important thing to keep in mind is that you will no longer have protection for your phone.
Insurance is there to protect your device, and without it, your phone is open and vulnerable.
Even if you are a very careful person, accidents can happen at any time and you will have to pay the repair charges without insurance deduction.
The second main thing to note is that you will no longer be able to access it once you have opted out of the insurance plan.
Even if you want to enroll your phone in insurance later, Verizon does not allow users to re-insure after canceling.
service is available only when you purchase a new device.
You should also know that your phone insurance rate is prorated, meaning you pay for a full month in advance at the beginning of that month.
This means that even if you cancel in the middle of a month, you won’t get a refund.
so make sure you don’t regret your choice in the future if you were to cancel your verizon phone insurance.
cancel your verizon phone insurance online
The first way you can cancel your Verizon phone insurance is through the online mode.
you need to use your verizon account from verizon official website for this task.
go to the login page and access your account by entering your existing credentials.
open my plan & services menu, and from the options, choose manage products & applications
you can see manage your products in the list that is displayed and when you select it, you will see all verizon products and services listed.
from there choose total mobile protection and on the right you will see “remove from account”.
A series of prompts will appear to guide you through the steps and follow them carefully until you see Reject computer protection.
click on that option and therefore you will have successfully completed your insurance cancellation status.
verizon has added a lot of features to their website, you can even read your verizon text messages online now.
cancel your verizon phone insurance per call
If your Wi-Fi connection isn’t working or if you feel like going through a lot of steps online is a hassle, you can always opt out via call.
From your Verizon phone, you can contact the Verizon Customer Care Hotline at 1-800-922-0204.
You can also directly dial *611 on your phone and contact support.
Normal hours they are available are from 6 am to 11 pm Monday through Sunday, but due to covid 19 conditions, hours may vary at this time.
Before contacting them, check the official Verizon Support website for current hours.
continuing with the steps, once you connect, you will hear a series of instructions.
respond to them by saying “cancel mobile protection plan”.
As a next step, you will be prompted to enter the security pin to continue.
You will then be connected to a Verizon agent and can proceed with the cancellation by informing them that you wish to cancel Verizon phone insurance.
A verification process will take place where you will be asked for your account password.
you have to verify the application one more time to confirm the cancellation and the agent will finally cancel your verizon phone insurance plan.
final thoughts on canceling your verizon phone insurance
here are some things to keep in mind when canceling your verizon phone insurance
Before you cancel your services, try to find any records of your past transactions, such as bills, so you have information on insurance-related details.
Be sure to keep all of your bills as adequate proof in case there is any confusion when canceling services.
As customer support operators, their job is not to make you cancel and therefore they will try to delay the call by making you back down on your decision.
You have to be patient and keep repeating that you want to cancel until they finally give up.
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frequently asked questions
can i cancel my verizon phone plan online?
You can cancel your Verizon phone plan online via Live Chat with an agent or by calling the Help Desk Monday through Friday during select hours.
will verizon waive the early termination fee?
no, verizon does not waive any early termination fees. however, it will be reduced by $5 each month of your contract term.
how do i cancel a verizon payment?
You must log in to your account four days before your automatic billing date, turn off the automatic bill payment option, and follow the on-screen instructions.
how do i know if i have insurance on my verizon phone?
You can check it out on my verizon add-ons and apps page.