How to Become an Insurance Claims Adjuster – Kaplan Financial Education

If you enjoy investigative work, crunching numbers, and negotiating settlements, you could have a bright future as an insurance claims adjuster. Regardless of whether you’re interested in a steady 9 to 5 job, or prefer to choose when and how long you work, there’s an insurance claims career path that’s right for you.

• skills required
• education requirements
• certifications
• professional routes
• salary range
• job prospects
• steps to become an insurance claims adjuster

what is an insurance claims adjuster?

Claims adjusters evaluate insurance claims to determine the liability of insurance companies. adjusters may evaluate claims involving:

Reading: What does it take to be an insurance adjuster

• construction defects
• team losses
• fires
• mechanical and electrical failures
• natural disasters
• personal injury
• damage to third party property

types of insurance claims adjusters >>

skills required to be an insurance adjuster

The skills required to become an insurance adjuster may seem simple, but putting them into practice can be difficult. adjusters will need customer service skills such as: patience, empathy, and communication.

For example, when speaking with a person who has just lost their home in a natural disaster, the adjuster should be respectful while working through the claims process with the insured.

Insurance adjusters must also be able to drive a vehicle and learn a claims administration system. claims software like xactmate can make the process go smoothly, but each environment will have its own set of operating procedures that new adjusters will need to learn.

insurance claims adjuster education requirements

To become a claims adjuster, applicants must have a high school diploma or ged. Depending on the employer or specific job requirements, applicants may need an associate’s or bachelor’s degree.

licensing for insurance adjusters

The state in which you reside determines whether a license is required to operate as an insurance adjuster.

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Which states require an adjuster’s license? >>

If you live in a state that requires a license, you will need to pass an exam to become licensed and renew with continuing education credits throughout your career. Each state has its own licensing exam, and some state licenses will allow you to fit in multiple states.

state requirements to renew insurance adjuster license >>

career paths for insurance claims adjusters

Becoming a claims adjuster will immerse you in the insurance industry and give you the ability to move into management or analyst positions. some loss adjusters choose to transition into sales or business development positions with forensic engineering firms or equipment restoration companies.

salary range

Salaries can vary from state to state, however, the average base salary for a claims adjuster in the United States is around $65,000. The more experience a person has, the more money they can expect to make as a claims adjuster.

job prospects

Currently, more than 349,000 loss adjusters are employed in the United States. from 2020 to 2030, more than 25,000 jobs are expected to open each year. this should provide interested persons with ample opportunities to obtain employment as a claims adjuster, especially adjusters with multiple state licenses.

how long does it take to become an insurance adjuster?

For people without work experience or a high school diploma, it may take 2-4 years to meet all requirements. If a person has a high school diploma and some relevant work experience, and all he needs to do is get an adjuster’s license, it may only take him a few weeks to become a claims adjuster.

why become an insurance adjuster?

becoming a claims adjuster can give you the ability to:

• earn a salary above the average salary in the united states
• work from home
• be flexible with which claims to work on
• have health insurance and a retirement plan

Download our free e-book, Launch Your Insurance Career With Confidence, for tips and advice from over 100 insurance professionals.

steps to become an insurance adjuster

Below are the steps to take if you are considering becoming an insurance adjuster.

step 1: choose a career as an insurance adjuster

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There are a few different routes available to claims adjusters. Each path offers different benefits and should be carefully researched to determine which one makes the most sense for you.

types of insurance claims adjusters >>

Step 2: Complete an Insurance Licensing Course and Exam

Begin to familiarize yourself with the insurance licensing requirements for the states in which you expect to work with claims. If you live in a state that requires adjusters to be licensed, you must first obtain a license from your home state. that license will typically have reciprocity with many other states, allowing you to apply for a nonresident adjuster license without needing to take that state’s adjuster licensing exam.

make preparation easy with an insurance license practice question every day

If you live in a state that does not require an adjuster’s license, you can legally adjust claims without obtaining a license. however, since insurance adjusters often deal with natural disasters, being licensed in multiple states will help you become a successful claims adjuster. Some state licenses allow you to work in multiple states. If you want to adjust claims in multiple states while living in a state that does not require an adjuster’s license, you can obtain a Designated Home State (DHS) license.

The dhs appraiser license is available to a person who is a resident of a state that does not license appraisers, or to a person who is a business or personal appraiser and resides in a state that only licenses appraisers. independent and want to designate a non-resident state as your home state. When licensed in another state under the designated home state exemption, adjusters may adjust claims in the designated state and in any state that has reciprocity with the designated state.

For example, a 70-20 Florida Nonresident Designated Home State Adjuster license provides non-Florida residents with the opportunity to designate Florida as their “home state” and Florida employment claims along with many other states.

Expert Tip: Unlicensed adjusters may have trouble finding employment as a company or personnel adjuster because they often work for large companies that cover multiple states.

step 3: maintain license (continuing education)

States that require licensing may also require continuing education credits for renewal of the adjuster’s license. Continuing Education (CE) credits can be earned from live or online courses. Occasionally, CE can also be obtained from training sessions provided by the employer, or through the publication of articles or conferences related to the insurance claims industry.

Check your state’s licensing requirements to find out what ce is required and how you can meet those requirements to keep your license active.

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